Welcome to the final part in our series of the ‘Fundamentals of an airline app’. In our previous blogs we highlighted some of the core functionalities that travellers expect from an airline app including search & booking, real-time engagement and mobile check-in and boarding. In this blog we will be exploring the increasing demand from travellers for a frictionless experience and how mobile is primed for airlines to ‘join the dots’ of what can be a disjointed experience for travellers.
Welcome to part 3 in our series of the ‘fundamentals of an airline app’. In this blog we will be exploring the demand for increased traveller engagement and the types of features that should be an integral part of your airline app.
Gone are the days of the brick and mortar travel agencies and glossy brochures. If airlines want to win over customers, they’ve got to wow with their digital offering.
Apple and Android are neck-and-neck when it comes to innovative evolution, and every operating system update generates a blaze of publicity. This competition is great news for the consumer, while at the same time raises the bar for all smart mobile tech providers.
Welcome to part 2 in our series of the ‘fundamentals of an airline app’. In this series we will be taking a look at mobile boarding and check-in and the role it plays in building a truly successful airline app.
The exponential growth of the digital era over the last 10 years means that we are now living in an engagement economy, where everything and everyone is connected.
Confident, savvy travellers, high profile airline marketing and increased competition in the travel sector are having one very noticeable effect – downward pressure on headline ticket prices.
The digital transformation we’ve seen over the last decade now means we live in a mobile culture where everyone and everything is connected.
What impact on downloads do you think it would make to have your airline app jump from a 4-star to a 5-star rating?