4-Star App Ratings - the Key to Increased Airline Revenue

What impact on downloads do you think it would make to have your airline app jump from a 4-star to a 5-star rating?

In MOBILE TECH, blog, AIRLINES

Deliver a Fully connected travel experience: Mobile Travel Trends 2017 series

The ‘day of travel’ can be frustrating even for frequent travellers. Fears about getting to the airport on time, lengthy security queues, uncertainties about flight take-off times, gate locations in unknown airports, lost baggage... are all common pain points. However, as travellers become increasingly connected, the mobile channel opens up new opportunities for airlines to reduce confusion and take customer service to another level by offering a more seamless, connected end-to-end travel experience with a contextual, ‘day of travel’ guidance via their mobile apps.

In DIGITAL TRAVEL, MOBILE TECH, AIRLINES

The rise of BOTS : Mobile travel trends 2017 series

If you’re working in the travel industry and reading this then
 I don’t need to tell you that bots and AI are hot topics. This area is vast, from a large and growing start-up and tech supplier scene to platform plays from the likes of Facebook and Skype, barely a day passes without reference to the effect this trend will have on the travel industry. But let’s boil this down to the three areas where bots and AI are currently impacting the industry and take a look at how this may evolve in 2017.

In MOBILE TECH, AIRLINES, TMCS