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Meet Conor McLoughlin: QA Engineer at Travelport Digital

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What is it like to work at Travelport Digital?

It’s great! It’s a fast paced environment, we work in 2 week sprints, so in Travelport Digital it means that you are never doing the same thing for longer than that period. It’s also a challenging place, but in a good way, we work with customers who want the best and they want it fast! Travelport Digital was my first job out of college so I wasn’t sure if I was getting into the right industry but I really enjoy it here, and I’ve been given opportunities that I don’t think I would have been given in other organisations.

What do you do in Travelport Digital?

When I originally joined Travelport Digital I was working as a QA engineer on an airline client project - shepherding the quality of our releases and making sure that everything that went out had the expected level of quality.

Last year I moved into another role, and I am now working full time on mobile automation. We used to manually run tests which involved physically testing things, so myself and my team mate have been tasked with rolling out an automation framework, aimed at reducing the time spent on physically testing the apps before releases.

What advice would you have for anyone that is interested in working on your team?

I work on a small team, so what I would say is don’t be afraid to make that leap of faith from working in QA to getting your hands dirty writing code and learning how automation works.

What is the favourite part of your job?

What I love about the mobile automation project is that we have been given the autonomy to come up with the best solution - it is great being given that as it gives us a real opportunity to prove ourselves and come up with the best framework that we can. We’ve been given the freedom to get things up and running and make sure it is good!

What types of projects do you work on?

When I started in Travelport Digital I was working on a customer facing project - which involved doing testing on constant releases for iOS, Android and back end servers. Now that we are building up this test automation framework it’s all coding - so I have moved away customer side and most of our interaction is internal with individual teams in Travelport Digital.

What is the best project you have ever worked on?

I have to say it is the project that I am currently working on. I was eager to move away from the manual way of testing and upskill in test automation and I have been given that opportunity to do that here in Travelport Digital.

What skills do you use on a daily basis?

Most of what we do is in java but I also use a tool called ‘appium’ to drive the interaction between the mobile device and the code I have written.

How has your role changed as the sector has grown?

As I mentioned we used to do a lot of manual testing in Travelport Digital but we are always trying to improve the speed with which we can deliver to our customers and making the move to automation is a key part of that. The IT sector as a whole is putting a lot of focus on automation and reducing manual time so that has given me the opportunity to move into the role I am in now.  

Describe your typical day in Travelport Digital

Unlike most of the rest of the company, my team does not work in scrum or agile so I don’t have the usual sprint planning, backlogs or stand ups that I used to have when I was in the QA engineer role. Therefore each morning, we discuss what we did yesterday and what we are working on today so that there is no overlap. I then check the results of the tests I have run for the various teams the previous night to make sure nothing has failed as a result of new app side code. I then fix anything that needs to be fixed before turning my focus to the automation project, where we are building out an automation framework to enable our customer mobile automation projects to quickly build out their own test suites while ensuring everyone is developing and running their tests in the same way. Recently a lot of my time has been taken up integrating with a device farm solution which is quite cool.

Do you have any productivity tips?

Headphones! Travelport Digital has a vibrant atmosphere so to concentrate on coding good music tends to help.

Where would we find you outside of work? 

I go to the gym most days, during my lunch, as I live on the outskirts of Dublin it can take a while with Dublin traffic to get home! When I do get home I love playing ‘football manager’. I’m a massive football fan, Manchester United to be more specific, so most of my Saturday’s are spent watching them play! I’m a big Ireland fan too and managed to get a few days over in Paris last summer to watch the Euros. I used to play football myself but now I prefer to just watch it!

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What steps led you to this role?

I studied Computing in IT Tallaght for 4 years and then 2 months after graduating an opportunity arose with Travelport Digital for a graduate QA engineer role. I worked in that role for a year and a half before moving onto my current role working on Automation.

Tell us something we may not know from working in travel tech

From working in the travel industry when I’m in the airport I find myself always trying to use the apps when I am travelling, but I’m always surprised at how many airlines don’t have a good app offering. We are developing such amazing things in here that I would love to see it being used a lot more by airlines and TMCs to make travelling so much easier for passengers.

What is the favourite place you have been?

Las Vegas!

Describe Travelport Digital in 3 words

Fast paced



Aisling White - Head of Marketing

Aisling has over 16 years’ experience in marketing, brand, and PR. Prior to joining Travelport Digital, Aisling worked at Hostelworld.com and Sage Software. At Travelport Digital Aisling manages the marketing strategy, content, communications, and digital platforms, to drive customer engagement.

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