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Conversational UI: How travel brands can get the experience right

By | on 15, Jan 2019 |   mobile trends 2019

In Travelport Digital’s Mobile Travel Trends 2019, one of our top trends looks at conversational UI—namely, voice assistants and chatbots. Of course, conversational interfaces are nothing new; Siri wi[...]

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8 travel brands using data and AI to improve customer experience

By | on 20, Dec 2018 |   mobile trends 2019

The travel industry is not short of data. Travelport processes 10-12 billion searches a day from travelers researching or booking trips. It makes the term ‘big data’ seem like an understatement, doesn[...]

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Mobile Travel Trends: Are Alexa, Siri and Instagram our new personal travel agents?

By | on 16, Dec 2018 |   mobile trends 2019

Developments in voice and visual search technologies over the last few years have brought big changes in how we search and book travel. We can now find a flight using an Instagram photo, ask Siri to c[...]

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The 9 essential push notifications in travel

By | on 14, Dec 2018 |   push notifications mobile apps traveler engagement

Push notifications are the best way for travel brands to connect with business travelers throughout their end-to-end journey. From travel policy reminders and check-in notices, to travel alerts and fl[...]

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Mobile travel trends: How 13 influencers see things differently in 2019

By | on 11, Dec 2018 |   MOBILE TECH AIRLINES mobile trends 2019

With 2019 almost upon us, the question on everybody’s lips is: What's going to be the next big thing in the world of mobile travel next year?

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AR, voice and visual search among the mobile travel trends to dominate in 2019 [New research]

By | on 05, Dec 2018 |   traveler engagement mobile revenue mobile trends 2019

The expert opinions are in, the data’s been analyzed, and we’re excited to say that our Mobile Travel Trends 2019 report is now available to download. 

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easyJet's new Siri shortcut shows the growing trend in voice commands

By | on 28, Nov 2018 |   traveler engagement iOS

“Hey Siri, what’s my flight update?” For easyJet customers, finding travel information on-the-go is now even easier. The airline recently launched the iOS 12 Siri Shortcuts feature in its mobile app, [...]

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The mobile marketing challenge: 5 quick wins in 5 days (hint: no app required)

By | on 27, Nov 2018 |   TMC mobile apps traveler engagement

When you hear the term ‘mobile marketing’, what’s the first thing that comes to mind? For those who’ve never dabbled in this area, I’m guessing something along these lines: “How can we do mobile marke[...]

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What’s it like to be a woman in tech?

By | on 22, Nov 2018 |   MOBILE TECH women in tech women careers

If you take one look around the technology industry, you’ll find yourself asking the question: why aren't there more women? It’s no secret that there is a massive gender imbalance across tech. Despite[...]

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Redefining codeshare: How to create a better airline customer experience

By | on 13, Nov 2018 |   airline

Travelport Digital recently contributed to ‘Project Honeymoon’, as part of the IATA AIR Think Tank, which proposes new ideas for improvements across the aviation industry. The main goal of ‘Project Ho[...]

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